Ulta Complaint
Reviewed by 
Disrespectful - NO CUSTOMER ASSISTANT- NEVER GOING BACK - Ulta.com
1st Visit- No assistance. Finally I was able to track down an employee who then had
no idea were the items were... I finally found it myself.
2nd Visit- No one at the front counter to assist..anyone with anything. Manager was busy
standing in the front entrance laughing and talking to someone about what happened down the street. I finally went outside and asked for some assistance.
Ask about cost of salon services, an employee was called and I asked her about the services
she then proceeded to has me if I was "ethnic" or did I have "ethnic hair".
UNREAL. I WILL NEVER GO BACK THERE OR RECOMMEND THAT STORE TO ANYONE
no idea were the items were... I finally found it myself.
2nd Visit- No one at the front counter to assist..anyone with anything. Manager was busy
standing in the front entrance laughing and talking to someone about what happened down the street. I finally went outside and asked for some assistance.
Ask about cost of salon services, an employee was called and I asked her about the services
she then proceeded to has me if I was "ethnic" or did I have "ethnic hair".
UNREAL. I WILL NEVER GO BACK THERE OR RECOMMEND THAT STORE TO ANYONE
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Review Rating: 1 out of 5
Reviewed By: Cosmetics12
Company: Ulta
Product: Ulta.com
Date Added: 9 years ago
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