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Ulta Support Ticket - Glen Allen, Virginia - Texture Wave

Ulta Support Ticket - Glen Allen, Virginia

Texture Wave

Created By: namrataattal's Picture namrataattal Last Reply: namrataattal's Picture namrataattal
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: General Replies: 0

Hi!
I had taken an appointment before 2 weeks for cons ulta tion on texture wave. They said that I could get a perm done and gave an appointment for a week later for the perm. I rescheduled the the appointment for 3 days later. Was 5 mins late, so they said I need to reschedule again coz it wouldn't give them enough time for the perm as other clients were lined, and gave me an appointment for 4 days later. Today, on my appointment day, they call & tell me that they have a gut feel that they don't have the type of rollers for the perm I need. They again want to consult and tell me whether they can do it or not, whether I should get it done from some other salon.

Isn't that ridiculous. Either you could have said this on the first place or atleast on the 2nd visit. Today is the 3rd visit & you give me a call and tell this.
Ulta is horrible & pathetic.


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