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Ulta Support Ticket - Glendale Heights, Illinois - Poor service

Ulta Support Ticket - Glendale Heights, Illinois

Poor service

Created By: guzmanb's Picture guzmanb Last Reply: guzmanb's Picture guzmanb
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: General Replies: 0

I went in to the salon as I was a regular customer to get my hair colored and cut 3 weeks ago. Not only is my color already fading and the grey hairs are showing, I brought in a picture of how I wanted my layers cut and instead of doing what I asked for must trimmed my face framing layers which I hate and told her that. Now I am forced to find another salon because I paid over 125 and my hair except for being a little shorter is basically the way it was when I first came in there 3 weeks ago


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