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Ulta Complaint - somebody did not remove clearance tags
Ulta Complaint

Ulta Complaint

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somebody did not remove clearance tags


My daughter and I went in to Ulta to purchase a few things, nevertheless, two of the items we had picked out had a clearance tag of buy one at regular price and get the other 1/2 off, after noticing the cashier scan the 2nd item at regular price, I said, their is a clearance tag on this item, when you buy the first at full price, she said that was yesterdays sale, its not good today (Sunday), so why have all the merchandise clearance priced, but not give the discount? Mind you, I read the description to the 1/2 off tag correctly over and over, I have worked retail, and I know that we would honor a discounted price (in the event that we left the sign up or left the clearance tags still up). We could have blown it out of proportion, but we decided next time we will visit the mall instead, Ulta, you lost a good customer, because we visited your boutique quite often.


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