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Ulta Complaint - horrible haircut at ulta - Salon Service
Ulta Complaint

Ulta Complaint


horrible haircut at ulta - Salon Service

Ulta completely ruined my hair. First let me say I have curly hair. All I wanted was a few inches off the bottom, however with pressure from my mother and the styalist I proceeded in going with a full "afro" thing. Mind you my confidence and self esteem was already at an all time low, my mother nor I, her having straight/wavy hair and me being so young, new how to take care of my curly hair. I was told by the styalist that she new what she was doing and that everything would be fine. By the time I get home my hair is choppy and poorly layered ( which come to fined out was thinned) and came no further than the middle of my neck. I am now a senior in highschool and my hair still has not evened out despite having to keep trimming to make it seem somewhat normal. Words cannot explain how horrific it looks and how completely crushed I am. I no longer where my hair down as much as I would like and my confidence is completely gone I can only spend five minutes in front of the mirror before I l lose it ( different/longer story). I absolutely Hate with a passion what ulta did to me, and the fact that the lady knew what my hair looked like and proceeded to let me leave the salon, frustrates me even more, on top of that there is absolutely shit anybody can do!

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