Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Ulta Complaint - Ulta is terrible - HELP and SERVICE
Ulta Complaint

Ulta Complaint


Ulta is terrible - HELP and SERVICE

Ordered some gifts online on 11/25/10. The shipment was damaged in route to me and returned back to Ulta . Waited 4 days after it was returned and emailed customer support to find out when my package would be resent. No reply. Called two days later, waited on hold for 30 minutes, finally a very unenthused lady took my call and told me that they won't resend my package and my money should be refunded within 30 days. What a freaking joke!! I will never ever order anything from Ulta again.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Ulta
SUBMIT a ticket
for Ulta
WATCH videos
for Ulta
More Ulta Reviews and Complaints MORE reviews and complaints
for Ulta


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



damlucky says: (8 years ago)
I had the same problem. I returned something. Waited for the receipt confirmation. Emailed several times because the website was not showing the return and never heard anything. After two weeks and three unanswered emails, I called. The rep told me they would send a note to another office. I received a call today (4 days later) that I would just have to wait 30 days from receipt before contacting them again. What a crock! Like you I will never order from their website and probably will not feel good about ever going in the store again.

login with Facebook and share your reviews

More Ulta reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team