Ulta Complaint

Ulta Complaint


jde419's Picture Reviewed by jde419

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Terrible Service


I ordered from Ulta .com instead of going to the store because I was working long hours at work and thought it would be convenient. Couldn't have been more wrong.

I never got my order, they never answered my emails, and when I called a second time and asked to talk to a supervisor, I was told no. A supervisor might call me back in the next 48 hours.
I'm hoping they will refund my money, but since their representative told me it was UPS's "fault" that my package was damaged, I'm not sure they will.
Never again.


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