Ulta Complaint

Ulta Complaint

Saral's Picture Reviewed by Saral


Terre Haute, Indiana Ulta thinks I steal

Every time that I go into Ulta , whether I'm with friends or not, there is a certain sales person that follows us through the store.
When we were testing lipsticks she started yelling, "Are those testers?!". Obviously. Why would we destroy the packaging on other products? We just politely said yes and she walked away.
A different time, I waited while she helped another customer. When she was done helping her, the sales person looked at me, then turned away as if I wasn't worth helping.
A third time that I was offended is because I bought something clearly marked with a clearance price and, when it wasn't that price, I tried to return it and she wouldn't let me.
I'm done with Ulta.

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