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Ulta Complaint - Stylist that don't know color - Joico hair color
Ulta Complaint

Ulta Complaint

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Stylist that don't know color - Joico hair color


I looked up Ulta salons because I have had hair nightmares before.. And I wanted to go in prepared with a color and cut I wanted. I took in pictures, the stylist founded like he knew what he was doing.. I went in with a similar shade to the picture I wanted done.Minus the gray and I also wanted highlights. The color I wanted was warm. The color that I have is an ashy, ugly brown black color with horrible highlights! I left the salon in tears.. My family asked me what happened to my hair, my friend said it was an ugly color and she is right! It us ugly and the cut is uneven!! Hate it!! It was supposed to be Spring Break for me.. I had this done Friday.. I have not left the house. The salon I went to is offering yo fix it .. I know that means they will have to strip this ugly color out of my hair to undo this mess and it will then be so over processed that it will feel like straw! This has been a horrible experience. I have been washing my hair every night and wearing a hat when I do anything. Please inform people at your salon to not recommend anybody unless they are positive they know that person is good.


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