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Ulta Complaint - Order cancellation problem
Ulta Complaint

Ulta Complaint


Order cancellation problem

I ordered some stuff online and ubmitted my order and it took forever to process so I decided to try to refresh the page to see if it would help but it didnt so I decided to start over. It wouldn't even let me get to my account. So I called the customer service number and they said that people were having trouble ordering so try later. I tried later and the order was successful but when I looked at my order status it said two of the same orders and I don't know how that's possible because the first order I tried never went through. I also couldnt cancel one of the orders which is ridiculous so I have to wait until two of the same orders come and return one of them.

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